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We are here to help you move, sweat and smile! Whether you're new here or already part of the crew, reach out, we'd love to connect and help you get moving!

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Welcome to the PilaFlex Fitness Club Support page! We’re here to help you with any questions about classes, memberships, events, and using our app.

 Contact Us

• Email: www.pilaflex.fitnessclub@gmail.com">www.pilaflex.fitnessclub@gmail.com

• Phone: 336-830-1365

• Studio Address: 1323 NC-66 Suite 106, Kernersville, NC 27284

 Common Questions

Class Bookings

• All classes must be reserved through the PilaFlex app or website.

• Cancellations or no-shows may be subject to studio policies.

Memberships & Packages

• Flex Packs and Memberships can be managed directly in your app.

• For billing or account questions, please email www.pilaflex.fitnessclub@gmail.com">www.pilaflex.fitnessclub@gmail.com.

Events & Pop-Ups

• Tickets are available through the app or website.

• Please check event details for refund/cancellation guidelines.

 Quick Help

• Forgot your login? Use the “Forgot Password” option in the app.

• Having trouble with the app? Please include your device type and screenshots when emailing support so we can assist faster.

We’re so grateful you’re part of the PilaFlex community. Thank you for moving with us!